Hospitality Index
The Hospitality Index seeks to measure the degree to which members perceive that the congregation is engaged in offering themselves and their resources to folks who are new, different, or in need. Persons generally expect that churches will be inviting and supportive communities. However, church communities have decidedly different "temperatures" to those who enter them. Some churches feel cold. Others feel warm. It can be difficult for members to gauge this accurately since some may have a network of relationships that others do not. If scores in this indices are low, it is important to give it priority
These were the questions that were asked on our CAT survey.
Our church welcomes and is enriched by persons from many different walks of life.
Being part of this church community has given new meaning to my life.
A friendly atmosphere prevails among the members of our church.
I sense an atmosphere of genuine care and concern among our members in time of personal need.
Members in our church have been prepared to personally welcome guests in worship services
Below are the results of our 2015 survey, and our results for 2022.
Morale Index
Morale is the positive, passionate, and persuasive engagement of members in the mission of the church. It is positive in that people find energy generated in their experiences with the church. It is passionate in that it engages people emotionally and not simply
conceptually or in dutiful behavior. It is persuasive in that people sense the need to bring others into the experience.
Developing high morale must be a critical long term strategy. It is not as easily changed as the Hospitality Index. It requires clear direction, the ability to set goals and meet them, and the development of a sense that the work of the church is very important in the world.
These were the questions that were asked on our CAT survey.
It seems to me that we are just going through the motions of church activity. There isn’t much excitement about it among our members.
The whole spirit in our congregation makes people want to get as involved as possible.
On the whole, I am satisfied with how things are in our church.
Below are the results of our 2015 survey, and our results for 2022.